DB1897 Light Koala Grey
Ordering Information and Return Policy
- We now offer shipping to Canada, Australia, New Zealand and most counties in Europe. We continue to ship to all 50 states in the US (please see our Shipping Info page for our international shipping policy)
- Orders are processed as soon as received and are typically shipped within 1 to 2 business days (excluding Sunday and USPS holidays)
- About-beads.com does not require a minimum order size
- Sales Tax will be charged for orders shipped to Florida. Your shopping cart will include sales tax as required
NOTE: If you are looking for a Delica size 11/0 that is not shown on this site or is listed as “sold out”, or if you would like to request a larger quantity, please contact us via email on our Contact Us Page or at firstname.lastname@example.org. We are happy to fulfill special requests whenever possible.
All purchased made on about-beads.com are covered by our 6 month no-nonsense 100% satisfaction guarantee. If for any reason you are not satisfied with your purchase, contact us at email@example.com or call (276) 207-8222 and we will make it right. Please have your order/invoice number available.
Shipping Information (Updated December 2020)
- Once your order is placed, we begin processing the order immediately
- Orders are processed and shipped within 1 to 2 business days
- Any delays in the processing time will be noted in the Notification Bar at the top of the page on the website, if applicable
- We now ship internationally to Australia, New Zealand, Canada and most European countries
- Due to the pandemic international orders are being delayed in leaving the US as well as entering the receiving country. International orders may take 4 to 6 weeks or longer to arrive. About-beads.com cannot guarantee how long it will take to receive your order. Please take this into account when placing your order.
- International Shipping - Any customs, duties and/or taxes that may be required by your country and/or customs is the responsibility of the purchaser and is not included in our shipping fee
- International Shipping - The declared value will be the actual value of the items purchased, regardless of any discount or sale pricing
- Orders are shipped through USPS, excluding weekends and USPS holidays
- Please note due to the pandemic shipping times have exceeded normal expectations. Please take this into account when placing your order.
- Shipping costs are automatically calculated based on delivery method, weight and zip code
USPS First Class Package
- Delivery time is typically 3 to 5 business days (after our processing time)*
- Available for International shipping up to 4lbs and value up to USD $400 - USPS does not provide a delivery time frame - delays may occur due to customs
- Minimal tracking is available
USPS Priority Mail
- Delivery time is typically 2 to 3 business days (after our processing time)*
- International Shipping - delivery time is typically 6 to 10 business days (after our processing time - this does not include any delays due to customs)**
- Tracking is provided
USPS Priority Mail Express
- Delivery time is typically 1 day with overnight delivery to most US locations (after our processing time)*
- International Shipping - delivery time is typically 3 to 5 business days (after our processing time - this does not include any delays due to customs)**
- Tracking is provided
*Estimated delivery times listed are provided by USPS and are not guaranteed by USPS or about-beads.com. Delivery times may vary depending on your location.
**International shippings will incur additional time in customs. Additional duties and/or taxes may apply in your country as applicable. These additional fees are the responsibility of the purchaser and not about-beads.com.